Terms & Conditions

Here’s everything you need to know about our shipping policy

1. Processing Time: Orders
are typically processed within 1-2 business days. During peak seasons or promotional events, processing times
may vary, but we strive to get your order ready as quickly as possible.

2. Shipping Rates and Delivery Times:
We offer several shipping options to accommodate your needs. Shipping rates and estimated delivery times will be
calculated at checkout based on your location and chosen shipping method.

3. International Shipping:
We ship internationally to many countries worldwide. Please note that some countries may be subject to customs
and import duties, which are not included in the shipping charges. These charges are the responsibility of the
buyer. We provide a tracking number for your order so you can monitor its progress. Any taxes, customs, or
import duties levied by your country’s customs office are to be paid by you upon the arrival of the shipment in
your country.

4. Tracking Your Order:

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can track
your package using this number on our website or the carrier’s website.

5. Customs and Import Duties:

Please note that some countries are subject to customs and import duties. These charges are not the
responsibility of our company. Our responsibility lies in providing you with a tracking number for your order to ensure you can monitor its progress. Any taxes, customs, or import duties are to be paid by the buyer upon the arrival of the shipment in the destination country. We recommend that you check with your local customs office for further information on any potential charges.

6. Custom Clearance:

The clearance of shipments through customs is the responsibility of the buyer. All duties, taxes, and fees imposed by the destination country are to be borne by the recipient. The buyer is responsible for ensuring that the goods are legally permissible for import and for obtaining any necessary permits or documentation. Our company is not liable for any delays or additional costs resulting from customs procedures or the refusal of the goods by customs authorities.

7. Lost or Damaged Packages:
If you have any questions about our shipping policy or need further assistance, please don’t hesitate to contact our customer service team. We’re here to help!

Thank you for choosing Herbal Boutique. We hope you enjoy your shopping experience with us!